Finding the correct technology for your increasing business needs shouldn’t be the brain drain. After all you have got more significant things to think about. The truth is that the span of technology is growing, making it nearly impossible for you to be specialist for so many hardware and software products. That’s why you should depend on IT services.
For maximum flexibility, speed, and efficiency, a robust IT strategy is critical. Network Array IT services leverage our domain and business expertise. We offer IT-enabled business solutions along with a complete range of services.
Network Array – IT Services offering helps clients make the most of their IT investments – from providing system integration solutions, application development and management services, and testing solutions. Network Array, deliver brilliance and assurance across all of your enterprise’s IT needs.
Application Support
Network Array application support services offer access to the extensive skills and expertise of Network Array professionals for help implementing and running leading middleware, databases and Web applications. We help you design and build the right solution, integrate applications and run them efficiently. We provide a global shared helpdesk wherein the support personnel may be used across multiple engagements so that their time is used effectively and support knowledge shared across effectively.
Network Array and our authorized partners offer software applications support services that help you maximize the availability, security, and performance of your important business applications. Network Array Application Support Services address the challenges faced by today’s enterprises in managing their portfolio of mission-critical applications. Our Application Support Services assume complete responsibility of any application needed to run your business smoothly.
Highlights
• Accelerate time-to-market by providing technical expertise to address complex application launch issues
• Provide implementation and ongoing support for database and middleware applications
• Reduce the need for you to acquire, train and retain technical staff skilled in database and middleware support
You can thus enable your key resources to focus more on core business areas, rather than worry about the day-to-day managing of your IT applications, even though you are in total control of them.
IT Help Desk
Network Array IT help Desk handles incidents and service requests, with its world class infrastructure support, as well as provides an interface to users for the entire range of service management activities. As well as delivering your service more effectively, we facilitate transformation through evolving infrastructure to meet business and technology requirements.
Service offerings range from automating existing IT service desks to implementing new ones, consolidating IT service desks to incorporating web-enabled support. Network Array has a large pool of ITIL certified consultants and works on global infrastructure and processes, with capability to migrate and operate on large scale IT support and call centers. With consistent investments and growth initiatives coupled with deployment expertise in ITIL and other global quality initiatives, Network Array is a pioneer in setting industry standards for delivery and enhancing customer experience.
Our services deliver the following business benefits:
• Optimized performance and improved productivity
• Continuity, availability, security, resilience, disaster recovery a comprehensive solution across all platforms and operating systems
• Cost reductions from consolidation, economies of scale and blended sourcing
• Best-of-breed customer service with global support, 24/7 if required
Our focus is the reduction of total cost of ownership with synchronized improvement of service quality. We invest in flexible architectures and best practice processes, following the ITIL framework. Reliable service is certain, together with high availability and resilience. Fully automated life cycle management heads off possible problems and any issues are quickly identified by performance monitoring and resolved by out-of-hours support staff.
System Integration
One enterprise with multiple IT systems can result in confusion, inefficiency, and decreased productivity. Let Network Array experience and expertise transform your enterprise into one streamlined and optimally-functional entity.
Integrating multiple IT systems that cater to different functions, departments, and stages in product life cycles The right tools, methodologies, and templates for your enterprise’s needs combined with world-class knowledge and experience The ability to access real-time data and gain a consolidated view of your business. Accelerated business processes. Reduced business cycle times, higher performance, increased flexibility.
Managed Security Services
Our Network Array solution is based on these set of services forming our Security Suite.
Vulnerability Management comprises of Identifying Vulnerabilities inside your Infra, Patching those vulnerabilities and Mitigating them for future course.
Firewall management involves Secreting logs out of your existing firewalls and analyzing those logs to identify anomalies. Also, rules configurations and updates as well as patches for the Firewalls comprise this exercise.
Network Monitoring involves agent based establishment across your infra where our sensors are set up at various indentified entry points inside your infra and they gather necessary traffic data to manage and monitor your network by rules configuration and pattern detection.
Email Security involves setting up our proprietary email solutions for Spam filtering and IP identification
Intrusion Management and Analysis comprises of monitoring the traffic flowing inside your network and identifying and preventing or blocking malicious data packets as per our updated knowledge base inside the Intrusion Management System setup Antivirus Management sinvolves managing and monitoring as well as rules configuring the existing AV solutions.
Vulnerability Management
• Audit Reports & Recommendations
• Regular and On-demand VA
• Finalize Patch Management Plan
• Present Audit reports and recommendations
• Categorize into critical, medium and low
• Finalize Patch Management plan with Client
• Prioritize patches based on
• Vulnerability Criticality
• Client’s business requirement
• Ensure patches do not have side affects
• Client’s business requirement
• Roll out patches in live environment
Firewall Management and Analysis
• Set-up and configuration (for new Firewall)
• Management, Log analysis and reporting
• Real-time threat monitoring
• Threat detection
• Creation of policies for threat prevention
• Periodic revision of policies
• Regular management summary reports
• Routine configuration and management
• Maintaining uptime as per SLA
Network Monitoring
• Bandwidth and Traffic analysis
• Top 10 websites visited, Top 10 bandwidth users
• Monitoring of Servers, Devices, Applications
• Server, device, application availability
• Real-time alerts (email, SMS)
• Host based Intrusion Detection System
• CPU, Memory utilization reports
• Log collection, analysis and reporting of servers, devices and applications
• Daily management reports
Email Security
• Security Audit and Hardening
• Email Server Hardening
• Application Audit
• Patch Management
• Real-time alerts (email, SMS)
• Anti-Spam solution
• Content Filtering
• Text based
• Signature based
Intrusion Management and Analysis
• Real-time threat monitoring
• Threat detection
• Creation of policies for threat prevention
• Periodic revision of policies
• Regular management summary reports
• Routine configuration and management
Anti-Virus Management
• Set-up, configuration and maintenance of Anti-Virus server
• Ensure latest anti-virus updates
• Automatic scans and patching
Unified Threat Management
The Power of Unified Threat Management
Unified threat management solution provide the most complete security in its class for fully integrated, multifaceted protection from network threats, including:
• Spyware
• Trojans
• Worms
• Spam
• Blended threats
• Bots SQL injections
• Web exploits Viruses
• DoS/DDoS attacks
• Policy violations
What Is a Unified Threat Management Solution? Unified threat management (UTM) is an emerging trend in the network security market. UTM appliances have evolved from traditional firewall/VPN products into a solution with many additional capabilities, including:
• Spam blocking
• Gateway antivirus
• Spyware prevention
• Intrusion prevention
• URL filtering
UTM Solution at work
A comprehensive UTM solution:
• Gives you true zero day protection from new and emerging threats
• Provides the flexibility to easily add any of our powerful security subscriptions
• Offers complete protection to keep your network safe on all fronts, blocking spam, spyware, viruses, worms, Trojans, blended threats, and web-based exploits
• Relies on an intelligent architecture to deliver protection in multiple, fully integrated layers to optimize performance
• Can be easily upgraded to a higher appliance model within the line with a software license key
• Simplifies administration tasks including log file management, auditing, and compliance reporting to keep IT productivity high
• Lowers operational costs when compared with the complexity of setting up separate systems to defend against specific threats
Awesome training provided by Network Array.